Juan Maria Cisneros
Caracas, Venezuela
Customer Service Staffing.
Providing exceptional customer service is essential to the success of any business. At ImmiStaff, we understand the importance of hiring the right talent to ensure your customers receive the best possible experience. We can help. View and exmpla of a Immistaff Candidate below.
Do you need help?
We specialize in recruiting and placing top-tier Customer Success professionals from around the world, who can bring diverse perspectives and skillsets to your team. From Account Managers to Customer Support Specialists, our team of recruiters can help you find the right candidates to enhance your customer success team.
- Access to a global pool of talent.
- Diverse and dynamic workplace.
- Tailored recruitment services.
- Cost-effective and highly skilled.
Recruitment
Our team of experts is responsible for finding and presenting highly qualified international profiles.
- We guide you on helping you validate the requirements for hiring a foreign worker
- We create and manage the Contract of employment.
- We validate your offer for the IRCC for LMIA exemption.
Head of Customer Success
Juan is a highly qualified candidate for a Head of Customer Success and Operations role, with a Bachelor's degree in Business Administration from the University of Caracas and over 15 years of experience in the field.
His experience includes positions as the Head of Customer Success and Operations at a leading company and the Director of Customer Success at another company.
Throughout his career, Juan has demonstrated a proven track record of delivering exceptional results and achieving goals. He has developed and implemented successful customer retention strategies, resulting in a 25% increase in customer retention rates, and has optimized operational processes and procedures, resulting in a 30% reduction in operational costs. Additionally, he has conducted customer feedback analysis and implemented solutions to improve customer satisfaction and experience.
Juan possesses strong communication and interpersonal skills and works well in cross-functional teams, collaborating with others to ensure that customer success objectives are aligned with sales and marketing strategies.
He has also led customer success training and onboarding programs for new hires.
Overall, Juan is a strategic thinker, a creative problem solver, and a results-driven leader who is passionate about delivering exceptional customer experience
Languages: English, French and Spanish
Acces the International Labour Market Today!
We recruite foreign workers as a long term solutions for your business to tackles todays staffing shortages.
